Family Support Specialist

Website Waypoint

Waypoint - providing HELP ALONG THE WAY

Waypoint has an amazing opportunity for a new team member in our Healthy Families of America Program in Concord, NH.  Are you interested in using your skills to become a Family Support Specialist in our Healthy Families America home visiting program?  Healthy Families America (HFA) is a home visiting program model designed to work with families who may have histories of trauma, intimate partner violence, mental health issues, and/or substance abuse issues. HFA services are offered voluntarily, intensively, and over the long term. Ideally services begin during pregnancy and continue for three years after birth of the target child.

As such, home visitor work with the whole family to provide education about parenting, child development, communication, stress management, organization, and budgeting. Home visitor also help families access resources in the community that will benefit their families. Healthy Family America works with families who experience children or parents with learning or other disabilities, health diagnoses, mental health diagnoses, domestic violence, and substance abuse issues. Home Visitors will be responsible for their caseload, paperwork, and documentation, attending community meetings and training and staff meetings. Home Visitors may also participate in the Family Resource Center and help teach classes, run groups, or manage the drop-in center.

Minimum Qualifications:

  • BS or BA degree with 1 to 2 years of home visiting, infant/toddler development, and/or parenting education experience preferred.
  • Equivalent experience and/or new grads will be considered with the right candidate.
  • High Level of Organizational skills
  • Self-motivated, Passionate, bold and courageous
  • Computer Skills and Experience with Microsoft Outlook, Word, Excel is required. Previous experience with Office 365 and SharePoint desired.
  • Following confidentiality policies regarding client sensitive information, Waypoint Technology Policies and adhering to Waypoint’s Hybrid Model
  • Excellent verbal, written and face-to-face communication skills.
  • Compassionate and empathetic to vulnerable families and individuals
  • Passionate to coach, help, mentor and support struggling new families
  • Must be able to pass a criminal background check with no history of abuse, neglect or exploitation
  • Valid Driver’s License with Auto Insurance that meets the requited liability minimum coverage of $50,000/$100,000

Abilities Needed:

  • Ability to respect clients from a variety of backgrounds and situations.
  • Ability to collaborate with peers, Leadership and the Healthy Families of America Program Team
  • Professional with the ability to develop positive relationship
  • High Attention to detail with the ability to complete paperwork accurately, timely and effectively
    Ability to work flexible hours

Benefits and Perks:

  • Full-Time Position with a comprehensive core benefits package including paid family medical leave and Pet Insurance
  • A diverse accepting company culture with an engaged leadership team
    Internal growth opportunities with many career choices at all levels
  • Training opportunities and educational assistance for both bachelor’s and master’s level applicants
  • Ample paid time consisting of personal, sick, and vacation hours plus an additional 10 paid company holidays
  • Retirement planning with company match
  • generous mileage reimbursement
  • qualifying non-profit loan forgiveness agency

Why work for us?

Work for an organization that you’re proud of. That values people first. A workplace that gives you the tools to be your best self and enjoy what you do. Waypoint encourages a life/work balance and flexibility that benefits you, your clients, and your family.

As part of our work community, you will truly make a difference. At Waypoint, we help New Hampshire residents across their lifespans. Our staff works collaboratively in the community, creating a social safety net for all who live here. We champion a culture of mutual respect for those we work with in the greater New Hampshire community and within our workplace. As you go along the journey of your life, whatever challenges you face, at whatever stage as an employee, Waypoint will be there for you, providing HELP ALONG THE WAY.

We offer a workplace environment where people feel safe to learn and grow, are professionally challenged, and supported in their work.

Waypoint is an equal-opportunity employer.

For immediate consideration apply today at https://www.waypointnh.org/jobs.

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