Patient Service Representative

Website Amoskeag Health

Starting pay is $17 per hour and increases based on experience.

Roles and Responsibilities:

  • Greet patients and guests to the Health Center.
  • Check in patients; verify demographic and personal data, and make changes as necessary.
  • Educate patient of financial responsibilities and provide needed information. Set up payment plans according to facility guidelines.
  • Coordinate all new patients requests from affiliated agencies and schedule appointments according to protocol in a timely manner.
  • Maintain New Patient Desktop requests and respond to all patient calls and inquiries in a timely and professional manner.
  • Enter patient demographic data into the practice management system. Schedule new patient appointment via phone or walk in based on protocol in practice management system and update chart information.
  • Assist in printing reports; maintain stock of forms and office supplies as directed by supervisor.

Requirements:

Education: High School Diploma or equivalent required.

Experience: Basic computer skills, flexibility with scheduling for occasional Saturday or weekday evening hours as needed, and able to travel between sites within Manchester.

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