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Operational Excellence Manager is responsible for driving the operational and process improvement initiatives in a company to increase efficiency, reduce cost and enhance customer satisfaction.
Duties/Responsibilities:
Identify and implement process improvements across the organization, including but not limited to Operations, Finance, and Customer Service.
Drive the design and implementation of new business processes with organizational context and priorities in mind.
Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed.
Collaborate with operational leaders and various departments to identify opportunities for process enhancements.
Lead and manage cross-functional teams and projects to optimize operations and improve process efficiency.
Track, analyze, and report performance metrics and dashboards for monitoring operational performance.
Facilitate change management in leading and supporting operational and company-wide initiatives.
Develop and implement operation excellence strategies aligned with company’s objectives.
Ensure compliance with all applicable laws, regulations, and operational standards.
Conduct regular operational reviews and audits to identify operational risks and develop mitigation plans.
Drive KPI improvements through strategic planning, execution and monitoring.
Provide training and guidance to teams on new processes and Methodologies to identify improvement opportunities.
Will be required to perform other duties as requested, directed or assigned.
Requirements:
BS/BA in Operations Management, Business Administration, Engineering, or related field.
5-7 years of experience as an Operational Excellence Manager or in a similar role.
Excellent verbal and written communication skills.
Strong leadership skills to guide and manage teams towards achieving operational efficiency and excellence.
Excellent analytical skills to identify areas of improvement in operational processes and implement strategies for enhancement.
Proficient computer skills using various software tools and technologies to streamline and automate operational processes.
Knowledge of Lean Six Sigma, Kaizen, or other process improvement methodologies.
Strong problem-solving abilities to effectively address and resolve issues that may hinder operational processes.
Strong project management skills to oversee multiple projects simultaneously, ensuring they are completed on time and within budget.
Highly developed strategic planning abilities to align operational processes with the organization’s broader objectives.
Excellent attention to detail to ensure that all aspects of operational processes are carried out accurately and efficiently.
Customer service skills to understand and meet the expectations of customers, thereby improving their experience and satisfaction levels.
Amphenol offers a competitive salary and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20). Amphenol is a proud Equal Opportunity Employer as to all protected groups, including Individuals with Disabilities and Protected Veterans. For consideration for this position, please apply online to: https://amphenol-apc.acquiretm.com APC864