Claims Adjuster Trainee

Website AmTrust Financial Services


Overview: Over a 24-month period, the employee will train in all aspects of Workers Comp Claims handling. The position will be responsible for the prompt and efficient examination, investigation and settlement or declination of Workers Compensation insurance claims through effective research, negotiation and interaction with insureds and claimants, ensuring that company resources are utilized in a cost effective manner in the process.
Please Note: This role is starting June 2022
Responsibilities: Review, process and conclude lower severity claims as trained and directed.
Provides quality service to all customers.
Verifies coverages and policy conditions.
Completes quality investigation by gathering all pertinent information.
Determines if subrogation exists and takes steps necessary to initiate recovery efforts.
Documents all correspondence, reports, discussions and decisions.
Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry.
Other tasks as assigned by supervisor/manager.
Qualifications: Skills Required

Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
Basic knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
Ability to multi-task and handle large volumes of work in a short period of time.
Ability to communicate effectively and clearly, both orally and in writing.
Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
Ability to work independently with self-initiative.
Time management skills, organizational skills and ability to prioritize issues and tasks.
Ability to effectively operate computer equipment and applications.


Required: 4 years’ work experience OR four-year college degree gaining the above listed Skills Required
Previous customer service experience a plus.
Working Conditions
Normal office conditions.
May require occasional evening and/or weekend work.
Some travel may be required.
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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