Retail Business Counselor – NH & MA

Website Associate Grocers of New England

Associated Grocers of New England has been feeding New England and growing careers since 1946. As the largest retailer-owned, wholesale distribution center in New England, AG knows how to best serve the needs of its unique customers. We are currently looking for a Retail Business Counselor. This is a full-time position, Monday to Friday, 8am – 5pm. The right candidate will be responsible for identifying and contacting prospective new accounts and generating sales proposal as well as service existing and new accounts, ensuring quality and consistency of products and service. Sales territory in NH and MA.

SUMMARY/PURPOSE

We are currently accepting applications for a Retail Business Counselor for the assigned territory located in New Hampshire and Massachusetts. The suitable candidate would be responsible for identifying and contacting prospective new accounts and generating sales proposals. As well as servicing existing and new accounts, ensuring quality and consistency of products and services within assigned sales region.

POSITION RESPONSIBILITIES/ACCOUNTABILITIES

Provides customer support by providing training, responding to requests, and resolving issues both on-site and on the telephone.
Sells to and maintains contact with existing accounts and promotes positive relations with AGNE. Promotes the value of company products in order to expand account(s) to meet and/or exceed goals.
Establishes rapport and maintains contact with potential new accounts.
Participates and assists accounts in preparation of resets and/or remodeling.
Develops and supervises the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs to new and existing accounts.
Identify, diagnose & respond to specific account needs in order to enhance customer service & satisfaction.
Oversee new and existing accounts through follow-up and resolving customer concerns.
Sells merchandise and equipment; advises customers on merchandise price, features, and/or on fees and services. Assists customers in the ordering and, as appropriate delivery of merchandise.
Interacts with management, internal departments and warehouse for information and problem resolution to ensure account/customer satisfaction.
Participates in the development of sales goals and objectives for AGNE.
Recommends, implements, and administers methods, policies and procedures to enhance sales.
Keeps abreast of market and product developments.
Initiate, complete and prepare paperwork to activate and maintain new accounts.
Prepares a variety of status reports, including activity, closings, follow-up, and adherence to goals. Reports on special developments, competitive information, trends and/or other feedback gathered through field activity.
Call on assigned retail stores in New Hampshire/Massachusetts territory.
Performs other duties as assigned or required.
ESSENTIAL SKILLS & EXPERIENCE

High school diploma or GED plus 3 to 5 years of sales/counselor experience
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Strong knowledge of retail supermarket store practices is required.
Skill in the use Microsoft Office and related software applications.
Ability to communicate effectively, both orally and in writing.
Knowledge of retail and/or wholesale sales principles, methods, and techniques.
Ability to persuade and influence others.
Ability to identify and/or follow up sales leads and referrals.
Ability to gather data, compiles information, and prepares reports.
Possession of a valid driver’s license is a requirement for the position.
Business degree (associates or bachelors) preferred
PHYSICAL DEMANDS & WORK ENVIRONMENT:

Frequent travel within assigned territory is required.
Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
Work involves some exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
WHY WE’RE A GREAT PLACE TO WORK:

As a retailer-owned wholesale cooperative, Associated Grocers of New England (AGNE) is dedicated to the success of its members and committed to serving the needs of independent grocers. We achieve our mission through: integrity, a supportive employee environment, concern for the communities we serve, efficient and innovative operations, and a commitment to excellence.  AGNE is recognized in New Hampshire as the employer of choice.  We attract great people, with great passion working for a great purpose.  Employees who build a career at AGNE enjoy:

Medical/dental/vision insurance
Health savings account with employer contribution
401K match
Profit sharing program
Flexible spending account
Life and AD&D insurance
Tuition reimbursement
Employee purchase program
Employee assistance program
Paid time off
Vacation time off
Paid holidays/personal/sick days
Computer purchase program
Volunteerism policy
Well-being program with incentives
Verizon cell phone discount
Committee Participation
And more!
Join our dynamic team today, click “Apply Now” and someone will be in contact with you promptly.

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