Transportation Coordinator

Website Associate Grocers of New England

This is a key administrative position reporting to the Transportation Manager. This position requires extensive multi-tasking, attention to detail and a heavy interaction with employees, customers and vendors.


This position coordinates the AGNE transportation system including the preparation of truck driver schedules and route assignments. Frequent communication with union transportation employees, customers and vendors is needed to provide general information regarding policies and procedures. Questions and concerns to be referred to the supervisor or manager as applicable.

Other duties include: Inputting and maintaining a transportation computer network system [Carrier Web] to ensure transportation is operating efficiently and meeting customer requirements; maintaining records including driver logs and lists, statistical data related to transportation system usage, and truck maintenance records; developing record keeping procedures and managing appropriate department records in accordance with applicable regulations, policies, and standards.

In this role you will also prepare periodic scheduled and ad hoc transportation system reports; gather data and prepare recommendations regarding system usage for planning purposes; maintain needed supplies for the drivers; coordinate orders and create route solutions utilizing necessary tools to ensure best shipping methods; determine staffing needs based on demands and historical and forecasted data; manage and track labor and time clock reports to ensure correct payroll; produce necessary paperwork for delivery of route assignments for transportation personnel on a timely basis; Monitor deliveries from drivers including direct, seasonal and 3rd party associates and communicate any issues with late deliveries, etc.

Lastly, the Transportation Coordinator will need to supervise labor and manage time clock reports to ensure accurate scans and the workload is evenly distributed between transportation personnel; keep drivers informed about scheduling, labor planning and routes; ensure appropriate training is completed with drivers including new drivers; plan with Transportation Supervisor to organize the flow of work, staffing needs and delivery schedule on a weekly. Contacting customers to provide notification of delivery, verify address and confirm directions is a central part of the role, as well as, completing and keeping DOT logs, records and run sheets up to date.

We obtain customer feedback regarding service, drivers, and claims and quality of product constantly to ensure quality of work.

Other duties should be performed as assigned or required.


The ideal candidate should have a high school diploma or GED with 2 to 4 years’ experience directly related to the duties and responsibilities specified, alongside, skills with personal computers and related software applications.

Having an ability to organize, prioritize, and schedule work assignments is essential. It’s also important to understand and follow safety procedures, and have general knowledge of federal including DOT, state and local safety regulations, protocols and procedures.

We are looking for a candidate that has the ability to gather data, compile information, and prepare reports. Someone with strong interpersonal and communication skills with the ability to work effectively with a wide range of constituencies.  You must be available to work flexible hours as needed, including holidays and weekends. It’s important for you to be able to multi-task and work in a fast paced environment. The right candidate must possess a valid driver’s license.


PHYSICAL DEMANDS & WORK ENVIRONMENT: Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. No or very limited physical effort required. No or very limited exposure to physical risk.

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