Website Associated Grocers of New England
Associated Grocers of New England, Inc., is the largest retailer
The Receptionist is responsible for professionally administering all incoming calls and ensuring that the calls are redirected accordingly. They maintain the resource manual for receptionist duties and ensure that back-ups are trained so consistency is maintained in absences. The Receptionist ensures that phone coverage is scheduled during work hours and greets and directs guests in a friendly, hospitable manner. They must know information such as the company address, directions to the company location, fax numbers, the company website, job openings and other related information to relay to callers.
The Receptionist administers temporary guest badges, assists in ordering and receiving office supplies and may assist with other clerical duties such as photocopying, faxing, filing and collating. They maintain company coffee stations to ensure area is stocked by ordering and maintaining supplies when necessary and ensuring the stations are kept neat and clean at all times. They receive payroll from the delivery service and audits the paychecks according to documented procedures. Other clerical duties include typing memos, correspondence, reports and assisting in recruiting efforts by delivering job postings to local businesses and schools. The afternoon receptionist is responsible for closing the visitor area which includes locking the doors, turning off lights, and closing the blinds.
ESSENTIAL SKILLS & EXPERIENCE:
The right candidate for this position will have excellent phone etiquette and must be able to maintain confidentiality. They must be able to handle constant interruptions and have excellent verbal communication skills. The ideal Receptionist will have strong organizational skills and have the ability to work independently on assigned tasks as well as to accept direction on given assignments. They must be punctual and consistent with routine job functions. We are looking for someone who is customer service driven with knowledge of Microsoft Suite and can maintain a professional and business casual appearance. Education required is a High School Diploma or GED and a minimum of one year of customer service experience.
PHYSICAL DEMANDS & WORK ENVIORNMENT:
Work is performed in an office environment with very limited physical effort required and little to no exposure to physical risk.