The Patient Scheduling Specialist will act as the first “welcome” for callers on behalf of the CMC practices. Specialists will support a smooth communication experience for patients and medical personnel related to the physicians scheduling guidelines and the relationship between Access CMC and the medical disciplines it serves. The ideal candidate combines a knowledge of customer service and the skills required to provide a patient experience complete with passion and empathy.

Education:      

High School diploma or equivalent

Experience:   

• Two to three years’ experience in health care setting performing similar work activities.
• Computer/PC literate and able to navigate different applications/systems and websites.  Experience with Allscripts and TalkDesk is a plus