Mazda Service Advisor

  • Full Time
  • Concord
  • This position has been filled

Website Grappone Automotive Group


Grappone Automotive Group is looking for a Mazda Service Advisor to join our developing team in preparation of expansion into our new facility that is currently under construction. We are building a state of the art facility that will feature all new equipment, air conditioning and a transparent TruVideo platform to provide our guests with a next level luxury service experience.

For over 99 years now the Grappone family has been a part of automotive Retail and Service. As a dealership group, the Grappone Family Dealerships continue to see growth and loyalty among their team members and guests because of our mission to build lifelong relationships with our team members, guests and community by service with integrity, kindness and respect. Our commitment is to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.

The successful candidate for this position must be outgoing, responsible, dependable, team-oriented, take pride in personal appearance, be able to work in a fast paced environment with minimum supervision and be able to communicate with a wide variety of people. Customer service is our top priority, and it needs to be yours if you would like to join our team.

Job duties include, but are not limited to: greeting customers, selling and scheduling service work, obtaining vehicle information, writing up repair orders, dispatching work to the technicians, checking on progress of repairs, explain completed work and charges to customers, and establishes method of payment.

Hours are: Monday through Friday 7:30am to 5:00pm (a couple of days until 5:30) and some Saturdays 8:00am – 1:00pm.

A pre-employment drug screening and criminal background check are required of this position.

We offer a great benefits package to full-time team members:
-112 hours of paid time off within the first full year (128 hours in year three)
-8 Paid holidays per year
-Paid day off each year to volunteer in the community
-Tuition Reimbursement
-Health, Dental and Vision Insurance
-401(k) plan administered by Vanguard, up to 3% match