Website Independent Services Network
Independent Services Network
Independent Services Network (ISN) is a private Human Services Company in NH seeking the services of a creative, dynamic, self-directed professional to lead its Day Program in Claremont, NH, and surrounding areas. The Day Program Manager will be responsible for implementing programmatic and administrative leadership for a successful community-based day program in accordance with the mission and goals of ISN. This position will be responsible for leading a team of committed Direct Support Professionals (DSPs) and have the ability to interface with internal managers and personnel, as well as, families, contracting, and regulatory parties.
Essential Duties & Responsibilities
Responsible for ensuring effective day-to-day operations of the program and managing a team of DSPs
Ensure goals are met in areas including safety, quality, training, documentation, and team performance
Plan and maintain staffing schedule, provide staff supervision, evaluate staff and complete staff performance reviews, and actively participate in all internal and external meetings.
Responsible for working directly with consumers as necessary, and accountable for the management of funds.
Provide on-call assistance as needed to assure appropriate handling of situations and was responsible for resolving operational and maintenance issues.
Perform other related duties as assigned by the Supervisor.
Education & Experience Requirements
Bachelor’s degree with relevant management experience
Experience with job development/job placement
Strong programmatic skills required
Key Skills & Abilities
Strong interpersonal and organizational skills
Excellent oral and written communication skills
Fluent in Microsoft Word and Excel