Residential Manager

Website Independent Services Network

Independent Services Network

Independent Services Network (ISN) is a vibrant statewide company delivering services for adults with intellectual disabilities, as well as children and youth in foster care. We are looking for a professional in sync with our mission-driven service delivery. If you join, you will become part of a team that is intent on making an impact in the lives of the people of New Hampshire.

The ideal candidate is someone that is self-directed and has the skills and commitment to help maintain and support our current growth. If you are intrigued by this opportunity, please contact us to begin the mutual discovery process.

Job Summary

The Residential Manager will oversee the day-to-day operations, coordination, and monitoring of supports/services for ISN residential services. This position will be responsible for recruitment, training, oversight of home care providers, and ensuring quality services are being provided in compliance with state regulations.

Essential Duties & Responsibilities

Responsible for ensuring effective day-to-day operations of Adult Foster Care programs
Ensure goals are met in areas including safety, quality, training, documentation, and team performance
Must be able to work directly with consumers as necessary
Provide on-call assistance as needed to assure appropriate handling of situations
Responsible for resolving operational and maintenance issues
Interface with area agencies and guardians as well as other team members for meetings.
Provide a Quality Assurance overview of residential homes and paperwork associated with the homes.
Perform other related duties as assigned by the Supervisor

Education & Experience Requirements

Bachelor’s degree with relevant management experience
Strong programmatic skills

Knowledge, Skills & Abilities

Strong interpersonal and organizational skills
Excellent oral and written communication skills
Fluent in Microsoft Word and Excel
Supervisory skills
Being able to assist in both crisis situations and personal care needs.

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