Field Service Technician

Website McIntire Business Products, Inc.

Job description

McIntire Business Products is seeking a Field Technician to provide technical service on a wide range of print finishing equipment for the New England area. Looking for part-time or full-time candidates.

Duties and Responsibilities:

Manage daily customer service calls in an assigned area by scheduling and completing customer calls in a timely manner
Service all models document finishing equipment
Management of parts, inventory
Manage customer relationships and promote business
Provide training to customers on machine operation and maintenance
Assist and support other technicians with repairs and maintenance when and where needed, including travel to other field locations in emergency situations
Position Qualifications:

Two (2) year associate degree, trade certifications, or equivalent field experience required
A valid driver’s license with a clean driving record is a mandatory requirement
Experience in a related field with a willingness to learn and develop new skills
Strong mechanical aptitude and diagnostic experience required
Must have excellent customer service, communication, and time management skills
Must have professional presence and ability to effectively communicate and interact with customers
Experience with Microsoft Office products and comfortable using computers
Job Types: Full-time, Part-time

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