Assistant Site Manager

Website Meals on Wheels of Hillsborough County

Creating Connections & Enriching Lives

Reporting to the Regional Site Manager, the Assistant Site Manager assists in managing a nutrition site location. The Assistant Site Manager leads daily production, and is responsible for assisting the Regional Site Manager in completing weekly and monthly tasks and reports. This position is also responsible for managing satellite sites as directed.


·   Leads daily meal production to ensure meal counts and route packing is accurate and ensures food production and meal delivery operations are in compliance with MOWHC policies and procedures

·   Assists with supervising a team of staff/volunteers and helps to provide ongoing training and support as needed

·   Fills in for Regional Site Manager to ensure continuity of services

·   Assists in the management of satellite sites, including volunteer communication and scheduling

·   Attend all in-service trainings and other professional development opportunities as required by Client Services Department

·   Understand the process for following up on client concerns, including changes in condition, incident reports, and make BEAS reports, and assist with these as directed

·   Maintain thorough and current knowledge of appropriate community resources that may benefit clients

·   Acquire and maintain in-depth knowledge of ServTracker and necessary functions

·   Lead  team meetings in absence of the Site Coordinator to provide timely communication to all team members

·   Assist with managing information dispersed to clients including, but not limited to: menus, surveys, flyers, and nutrition education

·   Assist with completing weekly and monthly reports/paperwork as directed

·   Assist with completing weekly meal order, supply orders, meal evaluations, and other designated tasks as directed

·   Assist with wellness calls/process when a client is not home at the time of delivery or if site experiences an unexpected closure as needed

·   Assist with Manchester client redeterminations as needed

·   Work in collaboration with site team and Director of Client Services regarding routes, route analysis and restructuring to build capacity

·   Assist with employee and volunteer recruitment, retention and ongoing training

·   Ensure site is operating in accordance with health, sanitation and safety regulations

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