Shelter Staff – FT (Sat-Mon 7 pm – 7 am)

Website Waypoint

Empowering people of all ages through an array of human services

Waypoint is looking for a brave, passionate, self-motivated, forward-thinking individual to join in our mission of changing lives! Are you a positive role model and do you want to make a difference?  In this role, you truly can!

The Shelter Direct Support Staff provides critical support to young adults in the Manchester, NH community. The Shelter Direct Support Staff will work in a team to support young adults between the ages of 18-25 years old in staying at Waypoint’s Emergency Shelter. The Emergency Shelter is part of programming that provides 24/7 care to youth and young adults that are experiencing homelessness or are at risk thereof. The Shelter staff utilize a Positive Youth Development approach, employ Harm Reduction strategies, and are Trauma-Informed.  We have a new Full Time opportunity for an overnight position Saturday-Monday 7 pm – 7 am.  (Perfect for a second job or additional income)

Shelter Direct Support Staff responsibilities include providing overnight support, building trusting relationships with clients, providing crisis intervention, and making connections to day-time services. Additional responsibilities include the ability to complete documentation, maintain files and provide intakes and assessments.

Position Requirements Include: 

One year of relevant experience (lived experience and expertise looked upon favorably) and a
High School Diploma or equivalent.
Experience with vulnerable populations, sexual health, mental health, and/or substance use preferred.
Must have the ability to work on a team.
Great organizational skills
Ability to multi-task
Must be self-motivated, enthusiastic, and passionate about working with young adults
Creative, innovative, bold, courageous, and brave

Position Benefits and Perks include:

overnight shifts – Perfect for second job opportunities
internal growth opportunities with many career choices
diverse and accepting company culture with an engaged leadership team
comprehensive benefits package for full-time positions including paid family medical leave and Pet Insurance
ample paid time off of personal, sick, vacation and 10 paid company holidays
retirement plan with company match
qualifying non profit loan forgiveness employer


Waypoint has been providing services to youth and young adults experiencing homelessness and housing instability for over 45 years in the Manchester NH area based on recognized needs in the community. We are continuing to expand, and you will be joining a team that will learn, impact, grow and succeed together. You will be part of a Continuum of staff in many communities throughout New Hampshire.

Candidates will be asked to engage in a criminal background check. A driver’s license is preferred but not required for this position. If a candidate has a driver’s license, they will be asked to engage in a motor vehicle record check and have auto insurance that meets agency standards. Waypoint is a private Nonprofit organization that has proudly served NH families for more than 170 years. We are an equal opportunity employer committed to diversity in our workplace.

Waypoint follows all CDC guidelines for COVID-19 and proof of vaccination is required for employment.

Join our team by applying at the Waypoint Careers Page to make a difference, and create positive change in our community.

Apply today at! You will love what you do here!

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