Family Support Specialist – Kinship Family Resource

Website Waypoint

Waypoint - providing HELP ALONG THE WAY

About the team 

We value diversity and inclusion and encourage staff to bring their authentic selves to work.  Our fearless approach to challenges is the very foundation upon which we thrive. Challenges are faced without fear, hard work is a given and all embrace new thinking and ways of doing things. We make decisions that others may shy away from and are driven by courage and conviction when we face obstacles with authenticity and honesty. Our team is spirited dynamic and motivated to create the best programs and services for all. Just like our community, we evolve, adapt, innovate, and ultimately progress.

About the Job

Kinship caregiving can be rewarding and challenging. By supporting local kinship families, you can make a significant difference in their lives. Experience the long-term rewards of helping local children and kinship families. We are looking for caring, compassionate, and empathetic team members. Join our Early Childhood and Family Support Team in Manchester, NH.  You can join a meaningful program with a powerful mission as a full-time employee!

Become a part of a family-oriented team that makes a positive difference for kinship families. Do you have good written and verbal communication skills, the ability to work independently, and the ability to collaborate with others? Have you previously been a kinship caregiver, or do you have prior home visiting, parent education, or child development experience? If so, we have a job for you! Waypoint is seeking a Family Support Specialist to work with our kinship caregivers in the Manchester area.  If you want to work for an agency that genuinely cares about you and our clients, and that provides work-life balance, join the Waypoint mission and fall in love with your work!

Family support specialists provide direct services through individual home visits for families. The Family Support Specialist will also work in partnership with schools, state agencies, medical providers, and other social service agencies to address families’ concrete needs. Along with the individual work, staff will have the opportunity to do group facilitation and have a role in the Manchester Family Resource Center activities housed at Waypoint. Reflective supervision is provided to support the work of the Family Support Specialist.


  • BA or BS Degree preferred or 2 years related experience.
  • Associates Degree Required
  • 1 to 2 years of home visiting, infant/toddler development, and parenting education preferred.
  • The ability to complete paperwork timely and effectively
  • Strong verbal and face-to-face communication skills.
  • Chosen candidates are required to submit to a criminal background, and motor vehicle record check, and have auto insurance that meets agency liability standards of $50,000/$100,000.
  • Must be able to work a flexible schedule

Abilities Needed:

  • Ability to communicate verbally and in writing professionally and to feel empowered to ask for counsel when needed
  • Ability to create positive relationships with clients and fellow employees
  • Ability to advocate, support and guide clients, while offering helpful resources
  • Ability to work and problem solve independently as well as to collaborate as part of a team
  • Have a strong sense of empathy, compassion, and care for people while maintaining a high awareness of employee/client boundaries
  • Must be able to navigate stairs

Benefits and Perks:

  • Full-Time Position with a comprehensive core benefits package including paid family medical leave and Pet Insurance
  • A diverse accepting company culture with an engaged leadership team
  • Internal growth opportunities with many career choices at all levels
  • Training opportunities and educational assistance for both bachelor’s and master’s level applicants
  • Ample paid time consisting of personal, sick, and vacation hours plus an additional 10 paid company holidays
  • Retirement planning with company match
  • generous mileage reimbursement
  • Half Day Friday’s for Summer

Why work for us?

Work for an organization that you’re proud of. That values people first. A workplace that gives you the tools to be your best self and enjoy what you do. Waypoint encourages a life/work balance and flexibility that benefits you, your clients, and your family.  We support our employees with competitive wages and comprehensive benefits that are always evolving to ensure that our employees’ needs are met.

As part of our work community, you will truly make a difference. At Waypoint, we help New Hampshire residents across their lifespans. Our staff works collaboratively in the community, creating a social safety net for all who live here. We champion a culture of mutual respect for those we work with in the greater New Hampshire community and within our workplace. As you go along the journey of your life, whatever challenges you face, at whatever stage as an employee, Waypoint will be there for you, providing HELP ALONG THE WAY.

We offer competitive wages and perks and believe in creating a workplace environment where people feel safe to learn and grow, are professionally challenged, and supported in their work.

Waypoint is an equal opportunity employer. For immediate consideration apply today at

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